Privacy Policy

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Privacy policy

Effective Date: December 2024

Polyvox Education LTD  ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our website [www.polyvoxeducation.co.uk] (the "Website").

By using the Website, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use the Website.

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1. Information We Collect

We may collect the following categories of personal information:

• Personal Identification Information: Name, email address, phone number, and mailing address, gender, birthday and languages spoken, consents, medical information and dietary requirements.

• Usage Data: Information about your interactions with the Website, including pages visited, time spent on the site, and links clicked.

• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.

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2. How We Use Your Information

We may use your information for the following purposes:

• To provide, operate, and maintain the Website.

• To improve and personalise your experience.

• To process transactions and send related information, such as order confirmations and invoices.

• To communicate with you, including responding to enquiries or sending updates, promotions, and service announcements.

• To comply with legal obligations or enforce our terms and policies.

• To analyse usage trends and improve the Website’s functionality and security.

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3. How We Share Your Information

We may share your personal data in the following ways:

• Service Providers: With third-party vendors, contractors, or partners who perform services on our behalf (e.g., hosting, analytics, and payment processing).

• Legal Obligations: When required by law, regulation, or legal process, or to protect the safety, rights, or property of others.

• Business Transfers: As part of a merger, acquisition, or sale of assets, where your data may be transferred to a new entity.

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4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Website. You can manage your cookie preferences through your browser settings.

For more information on how we use cookies, please refer to our Cookie Policy.

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5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

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6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access, correct, or delete your personal information.

• The right to object to or restrict certain data processing activities.

• The right to data portability.

• The right to withdraw consent for data processing where applicable.

To exercise these rights, please contact us at Polyvox Education LTD.

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7. Children's Privacy

Due to the nature of the services we provide, it is necessary to collect data about children.  By completing the booking form and sharing this data, you are consenting to us storing and using the data for the duration of the booking  and inline with Safeguarding requirements.  Data will be shared with those who come into contact with your child as required. If you do not consent to this, please do not complete a booking form and contact us for further information. 

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8. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting to the Website. Please review this page periodically for updates.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: emily@polyvoxeducation.co.uk 

• Mailing Address: 57 Plummers Dell, Great Blakenham, Ipswich, Suffolk, IP6 0HW

By using our Website, you acknowledge that you have read and understood this Privacy Policy.